Legal information
Effective date:
This Privacy Policy applies to Mobari Rift visitors using velvetmarquee.com and people who contact the venue. Mobari Rift is an independent Australian dining venue, private events space and card lounge. This policy explains how personal information may be handled when you use the website, send an enquiry or discuss a venue request with us.
We may update this policy from time to time. The current version will be published on this page with its effective date.
A plain-language overview
We aim to collect information only when you choose to provide it, or when it is reasonably needed to operate and improve a website interaction. This may happen when you send an enquiry, ask about a booking, request information about an event or otherwise communicate with Mobari Rift.
We use information in connection with the request you make, rather than treating it as a general promotional asset. Details shared for a dining question, private-event discussion or card-lounge enquiry are considered in that practical context.
You can ask about information held about you, request access or correction, or raise a privacy concern using the contact route later on this page. We may ask for reasonable information to verify your identity before acting on a request.
Collection
The information available to Mobari Rift depends on how you choose to interact with the website and venue. We seek to keep requests focused on what is relevant to the enquiry or service conversation at hand.
When you contact us, you may choose to provide your name, email address, phone number and the details included in your message. For example, an enquiry may concern a dining reservation, a private event, a card-lounge visit or a poker-table question. The content of your message may include additional information that you decide to share, so please provide only what is relevant to your request.
You may contact Mobari Rift by email at [email protected], by phone on +61 2 8015 4736, or in relation to the venue at 18 Wattle Quay, Fremantle WA 6160, Australia.
When you use velvetmarquee.com, technical information may be received through normal website operation. Where available, this may include information about your browser, device, pages viewed, referring page, approximate interactions and diagnostic information. We use careful, conditional collection practices and do not identify particular analytics vendors, cookie platforms or tracking methods in this policy. For information about cookies and similar technologies, please read our Cookie Policy.
Information may also arise when you contact Mobari Rift by email, phone or in person about a booking, event or venue question. This can include the practical details needed to understand and respond to your request. Where possible, please limit the information you provide to what is relevant to that conversation, particularly when using ordinary website or email enquiries.
Please avoid sending unnecessary sensitive information through ordinary website or email enquiries.
Purpose
Information may be used for clear venue and website purposes connected with the way you have chosen to engage with Mobari Rift.
We may use your details to reply to you, discuss an enquiry and help coordinate a dining reservation, private-event request or venue visit. An enquiry or request helps us understand what you need, but it does not guarantee availability, a booking or a particular venue arrangement.
18+ hosted activity
Where you ask about it, relevant details may be used to communicate about hosted, in-person card-lounge activity, including offline poker nights or poker-table enquiries. These activities are social, recreational and hosted at the physical venue for adults aged 18+; we encourage responsible participation. Mobari Rift does not offer online poker, betting or casino services.
Technical and usage information may be used to operate, protect, troubleshoot and improve the website experience. This may help us identify a site issue or understand whether pages are functioning as intended. It is not a statement that Mobari Rift undertakes behavioural profiling or advertising targeting.
Information may be used to consider privacy requests, complaints, security matters and obligations that apply to the venue. Any such use will be limited to purposes relevant to the matter being handled, rather than extended to unrelated venue activity.
Care and protection
Mobari Rift may share information only where it is reasonably needed to operate the website, respond to a request, coordinate a booking or event, or meet an applicable obligation. We do not list unconfirmed service providers, partners or affiliations here. Information is not shared simply because an enquiry concerns the card lounge or an offline poker evening; any handling should remain connected to the relevant venue purpose.
Information may be kept for as long as reasonably needed for the purpose for which it was collected, to manage the relevant relationship or request, resolve an issue or meet applicable requirements. The appropriate period can depend on the nature of the enquiry and what follow-up is needed. Mobari Rift does not state fixed retention periods in this policy where none have been confirmed.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Those steps are intended to be proportionate to the information and context involved. However, no method of website transmission or information storage can be guaranteed completely secure. If you believe there may be a privacy issue connected with information you have provided, please contact Mobari Rift so the matter can be considered directly.
Your requests
You may ask Mobari Rift for access to personal information held about you, or request correction where you believe information is inaccurate, incomplete or out of date. To protect your information, we may ask for reasonable identity verification before actioning a request. The information available and any action taken will depend on the request and the circumstances; this policy does not promise a particular outcome or timeframe.
You can ask Mobari Rift not to use your contact details for non-essential communications where such communications are sent. This does not mean we can always avoid essential replies connected with an active enquiry, reservation discussion or privacy request. We use this conditional wording because this policy does not claim that a mailing list, newsletter or promotional programme is in operation.
If you have a privacy question or concern, please raise it with Mobari Rift first so it can be considered directly. Describe what you are asking about and provide enough detail for us to locate the relevant interaction, such as the enquiry type and the contact details you used. Please do not include unnecessary sensitive information in your initial message.
Current version
Mobari Rift may update this policy from time to time. The current version will be published on this page with its effective date. If you continue to use the website or contact the venue, please review this page periodically so you can understand the version that applies to the interaction.
Effective date:
This policy relates to Mobari Rift, 18 Wattle Quay, Fremantle WA 6160, Australia. If you have questions about this policy or how information connected with a venue enquiry is handled, please use the privacy contact details above.
Venue access
Mobari Rift hosts adult dining and recreational, in-person card lounge experiences. Please confirm that you are aged 18 or over to continue.
